|
Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54
Katalyst have just completed a SA discovery project for a major credit card bank in the UK.
... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
Install a call centre bulletin board on the intranet - Let your agents share their news and frustrations - as well as generating ideas on how things can be improved. One major building society has installed one and have found it very useful in being able to solve some of more complex problems of their customers. It is a great way for your product team to share some of the intricacies of the products without bombarding the whole team with emails. |
|
New Customers - If you would like further information on any of our Services, please complete the form below and a member of our team will make contact.
Katalyst Communications Limited
Suite 2, Shedfield Grange, Sandy Lane Shedfield, Hampshire, United Kingdom SO32 2HQ
Tel: +44 (0)8444 822493
Int: +44 (0)1329 550748
Fax: +44 (0)8444 822497
int: +44 (0) 1329 834642
Email: sales@katalystcommunications.com
Company Registration no. 4693984
VAT Registration No. 812 2487 47
|
|
 |
|
