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Speech Analytics - The Power to unlock the call
05/09/2011 09:36:06

It is imperative to ensure that voice recording is looked at from both a technology and a user process perspective, as they go hand in hand.... read more

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- TIP OF THE DAY

IVR- We listen to our calls but do you ever listen to how consumers talk to your IVR…and they do talk. Most IVR’s have this capability.
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Katalyst Communications Limited
1 Shedfield Grange, Sandy Lane  Shedfield, Hampshire, United Kingdom  SO32 2HQ

Tel: +44 (0)8444 822493

Int:  +44 (0)1329 830591

Fax: +44 (0)8444 822497

int:  +44 (0) 1329 834642

Email: sales@katalystcommunications.com

Company Registration no. 4693984
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